Accidental Subscription
We accidently clicked on a 5 months subscription order 5 months ago and didnt realise. I wrote to the spartan team about the issue and they responded very quickly which was fantastic. Joey investigated the issue and responded the same day. He was very polite and helpful. We would have liked for the current order to be cancelled as it was triggered a day before we noticed the subscription and we were told from the initial email response the order had not been processed therefore cancellation may be possible. Joey informed us the subscription has been removed but the order would not be cancelled. The spartan product is a great product we have been using for over a year, so its not too much of a big deal that the order wasn't cancelled, although that would have been our preference.