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Lissy Verde

美国

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Walmart

If I could give 0 stars

If I could give 0 stars, I would. I ordered groceries through Walmart+ and never received my order. The driver took a random picture to mark the order as delivered, but my groceries were never delivered. When I contacted Walmart customer service, I explained what happened, but they only refunded me $45 even though I spent more than that. I had to reorder all my items and pay an extra $10 fee because I needed my groceries on time. Now I have to wait for the rest of my refund, even though this was not my fault. This has been a very frustrating experience and the customer service was disappointing. If you are going to order groceries, I recommend choosing the option that requires a handoff or a PIN so the driver has to verify the delivery. This could help prevent situations like mine from happening again.

2026-08-02