Scam (update: they took down my previous review)
Update: The owners of this website requested to delete my previous honest review instead of delivering the promised refund. This transparent attempt to suppress negative feedback only proves their deceptive practices. I am updating this review with verified transaction details so there is no doubt this is a legitimate customer experience: Applicant Name: Jan Klee Order Reference Number: #ETA2373868 Amount Charged: £145.00 Date of Order: Sunday To recap: This site charges an exorbitant £145 for a UK ETA application that officially costs £10 on the government portal. During checkout, I attempted to cancel, but the site bypassed the cancellation and processed the charge anyway. Although their support team sent an email claiming a full refund was initiated and would arrive within 5–7 business days, that timeframe has now passed and no refund was ever issued. Due to their failure to honor their written refund commitment, I have officially initiated a chargeback procedure with my bank (Raiffeisenbank). The bank will now forcibly recover the £145.00 from them under card network rules for deceptive practices and unfulfilled obligations. I will continue to update this review as the bank proceedings progress. Do not use this website—apply only through the official gov.uk portal or the official UK ETA app.