My issue is not with the stores…
My issue is not with the stores themselves but with the Walmart shopping app. I ordered this item from the Mayfield location earlier this day (1 pm). I was told that there was 7 available and none at the meadowlark location. The order was placed and 2 hours later I was sent a message that the order was cancelled. I contacted customer service and was told it was out of stock and I would have to try again later. When I asked the rep to check other store stocks I was told they were unavailable at every location and the website had not updated yet. I was very upset because I had ordered this same item on Amazon and then they went out of stock afterwards and our shipment was delayed by a month so my daughter was VERY excited to get it this day from Walmart instead and we expected that the website was accurate on stocks. I was desperate, checked the app and changed my selected store to meadowlark. When I did this the numbers suddenly changed and now Mayfield had none in stock and Meadowlark had three. The site had not updated. I tested by switching my selected store again to Mayfield and it again said they had 7 and meadowlark had none. So now I switched back to Meadowlark praying for good news and ordered the doll again, this time paying for express pick up hoping to find out sooner rather than later if I would have to deliver my daughter the bad news, and in an hour the doll was ready for pick up. So, I ordered in the morning at one location and told my daughter in a few hours we could pick up. It was cancelled 2 hours into our order with no apologies. Customer service was unable to give accurate advice. I tried the app again with no trust for its reliability, paid for the express pick up due to my lack of confidence and the item was indeed available when I was told twice before it was not. This is a hardcore failure of online shopping, it cost me a days worth of anxiety and $6 for express packing to even ensure that I would be able to buy what I was promised that morning. I am very disappointed
