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Julia

英国

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Royaldesign

Damaged on arrival - no updates

Purchased 2 items: Chair and lampshade. Chair 106721393 arrived 30/06 damaged - notified via email on delivery with photos. Then advised I should use their complaint system - did so again with photos and description 07/07. Chased this week 03/08 - nothing. I was asked to write a review for the website and was then advised they had refused my review because the item was damaged...

2026-08-04