No access to Dr. / Predatory billing practices
Predatory billing practices. Unable to cancel ALL upcoming subscription costs through the app. Very frustrating, especially after dealing with a dr. that only responded to try and sell me something, but wouldn't actually answer my question. In order to cancel, I had to access my account via desktop (or stay on hold for an hour on average) in order to completely cancel all upcoming charges. What if I didn't have access to a computer? Why make it impossible through the app? It's set up into two separate billings and I was only able to cancel one through the app. The button to cancel did nothing. Not surprising after the terrible communication with the provider. No follow through after the paid appointment. Clearly, they want people to pay $80 every time we have a question. Nope! Midi Health is so much better!!!