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Rahul Banerjee

印度

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Cuemath

My experienceExtremely Disappointing Onboarding Experience with Cuemath's teacher…

My experience with Cuemath's teacher onboarding process has been highly disappointing due to poor communication, lack of coordination, and an unprofessional approach. I completed all the required formalities on time, but my onboarding process suddenly came to a halt because of miscommunication from the assigned mentor. To make matters worse, the team unexpectedly started sending important communications to a different email address instead of my registered email ID, creating unnecessary confusion and delays. After repeatedly following up, I finally received a link for the online assessment. Unfortunately, while I was listening to the mandatory audio instructions, the assessment was automatically submitted without allowing me to complete the test. I immediately informed my mentor, who assured me that a new assessment link would be sent. However, despite waiting and following up, I have still not received it. As an experienced professional, I find this process extremely frustrating. Not every applicant is a fresh graduate with unlimited time. Professionals also apply to teach, and our time deserves to be respected. The repeated communication gaps, technical issues, and lack of accountability have resulted in a significant waste of my time and effort. I hope Cuemath reviews its onboarding process, improves internal communication, and treats prospective teachers with greater professionalism and respect. A transparent onboarding process and timely communication should be the minimum expectation from an organization of this scale.

2026-08-05