Terrible Customer Service
For the most part, Sea Molly bikinis are fairly good quality and have very cute designs and styles. However, the return process and customer service department are the reasons I will NEVER order from this company again. Truthfully, it feels a little bit like a scam. I ordered 3 bikinis and a bag, the bag was significantly smaller than what was shown on their website but good quality. Because I’ve ordered from them in the past, I knew they typically run small and ordered a size up for the bikinis. The bikini tops fit, but not the bottoms. So, I requested a refund. When informed the sizing did not fit, they asked for me to describe my height, typical size, and where/why it doesn’t fit. Their remedy was to give me a partial refund of $42 (original total was $132), exchange for new sizes, or just donate them to charity for no money back. Their return policy is a hassle, but all suits were eligible for a return. I contacted them within the 14 day policy, all discounts were under 50%, and the tag/sanitary liners are in tact. I am so frustrated at them and this process that this will be my last order with them. If you do choose to order from this company, you should know 100% the size you ordered will fit. Otherwise, it’ll be a nightmare. Also — I never comment reviews, but I wanted to for this company.