Portin hastle process
I switched to lyca from mint for the 9 months promotion plan, there was a issue during the port-in my existing number, due to that I was not to able to port in but I purchased the plan. Customer care advised to cancel the plan which I purchase and request for refund, So I followed as they suggested After that I completed my port-in, then I reached customer care to add the promo plan, but they said they can't add the promo plan and they are saying that applicable for new customers, infact I am new customer, due to the hassle transfer number process. I didn't get unlimited plan, that's the only reason for switching from mint mobile to lyca but it didn't happen. On top of all, I had numerous calls with customer care, each one of having their own process, there are lot of mismatch between customer care person whom I spoke on last 3 to 4 days. Finally they suggested to recharge my number with available plan, the best plan that I get for 18GB Also, couple of times the call got disconnected, but they never call back. Conclusion: Never fall into promo cheap lyca plans.