False marketing scam app
I was using this app since long time ago, it was focused on learning only, but two years ago it started focusing on earning through events and some games and gifts which are can be exchanged between users, my goal was always to have fun while making friends and practicing language, but lately I've been facing many problems and whenever I contact their support it takes hours to get a response then you get an automated script which won't help you fixing your problem, knowing that I'm paying for VIP features and i have spent thousands of dollars there, but their team keeps treating their users in an unprofessional way, and they took some gifts from my backpack in the app claiming that i won them in a wrong way while it was their fault because I always follow the instructions in any game or event there in the app, they could shut down the app and prevent the users from being a part of their fault, and now they are punishing me by stealing my gifts which are virtual and i paid for to get by real money, knowing that they caused a lot of mess and time wasting for me to keep monitoring and watching my account history, after that i was sure that they took my gifts for no reason, I don't recommend this app for anyone who is willing to learn or having fun , it's the worst experience ever!