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laleh ghorban alipoor

美国

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Afastores

I purchased this dining table from AFA

I purchased this dining table from AFA, and the manufacturer is Meridian. I am extremely disappointed with both AFA and Meridian. The table is advertised and sold as Black, but it is clearly dark brown/espresso, not black. This is not a matter of lighting or personal preference—the difference is obvious when placed next to actual black furniture. The product description is misleading and does not accurately represent the finish customers receive. After receiving the table, I did more research and found that other retailers describe this same finish as Espresso, which makes the “Black” description even more misleading. I contacted AFA immediately, provided photos, and explained that the product does not match its advertised description. Despite this, neither AFA nor Meridian accepted responsibility. They refused both a return and an exchange and offered no reasonable solution. When a product is inaccurately described, customers should not be forced to keep something they did not order. Companies should stand behind their products and take responsibility for misleading product descriptions. This has been a very frustrating experience, especially considering the cost of the furniture. I expected honesty, accountability, and professional customer service. Unfortunately, I received none of those. I would strongly encourage future buyers to verify the actual finish before purchasing. If you are expecting a true black table, you may be very disappointed.

2026-08-06