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Susan Hunter

美国

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Care.com

Very misleading advertisement!

Very misleading advertisement!! It can get confusing between their two apps and I believe they intend it to be this way!!I signed up several days ago and paid a fee and every time I try and look for a caregiver it lets me look and when I try and contact them it goes to choose a plan when I have already paid!! And don't think you will get a live person to help you it is all automated! The phone number they give for customer service when you try and call it, it says this phone number is not monitored!!! This company in my opinion is very misleading and not trust worthy!! If I can't get it resolved by the end of the week I am calling the FTC Federal Trade Commission!! You would think with the law suits they have had and the money they had to pay back to consumers they would have learned their lesson!!!

2026-08-06有帮助 1