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Rick Hall

美国

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Bioma.Health

Not great customer service and product is misleading

After the months of my fiance and I taking it, neither one of us have noticed anything. We are both active and have good eating habits. She lost one pound and I have gained two. We signed up for the 6 month subscription planning on it taking some time to take effect. After sending them a message asking if we are doing something wrong, I received an AI response telling me how to cancel my subscription and it will cost me to do so. And then telling me how it's in the agreement. Wrong way to approach it in my opinion. I read the agreement. I understand the agreement. Basically telling me, if your not happy, oh well.... thanks for your money!

2026-08-07