So I ordered lenses for my smart…
So I ordered lenses for my smart glasses. They offer a box or to Download a shipping label. I chose shipping label. However they do tell you or mention it will be sent to your email address after placing order. After 3 hours of trying to chat, call and text them to find out how to download it. I discovered my password didn’t get saved. You know the one they suggest. Well to my frustration their password reset request now 7 hours in still no reset email. Then I receive an eye distance, measurement email. So I attempt to follow through on that. However, their app is only for iPads. Through their website, which I am still currently locked out. Or download and print out their measuring stick. Well since I can’t seem to find how to download my printing label or get into my account, that’s not gonna work. I have a Google phone. So how am I supposed to measure my glasses like that. I cannot tell you my frustration and my anger at the process I have gone through just trying to get a simple prescription lenses made. I will never use this company again and I do not recommend it to anyone.