I waited all day for two misspelled sentences
I waited all day—9:32am est is when I submitted the consultation, and I finally got a response around 5pm est— for a 2 sentence response (with spelling errors) from an NP regarding a consultation I put in for a minor skin infection (scrape on my knee that wasn’t healing). I’ve used them for other things in the past without issue, but if this particular visit was my first interaction with Callondoc, I would never use them again. It wasn’t until I sent a message asking for a refund and threatening to dispute the charge with AMEX that I got a response. Unacceptable.