Bins themselves 8 stars, service 0 stars
The bins themselves were great and were amazing for our move. This review is solely about the service provided with the bins. No one reached out before our drop off or pick up date, so absolutely no way to plan my workday around that. Drop off day of I did get a call giving me a delivery window, good thing I was working from home that day since the window was roughly 5 hours. Bins came to my front door for this drop off, with a 15 minute heads up. Still had stickers from the last move on them and they definitely were not sanitized. Pick up day comes and again no day before warning, I got another 5 hour delivery window, with a 5 minute warning before they got there with a request for me to bring them down to his truck in the parking garage. So I had to end my work call with a client and go and find this guy to bring the bins to him, he had my apartment number so not sure why this was necessary. We have elevators and ramps not a single stair would have been stepped on. Bins themselves 8 stars, service 0 stars.