Inherently dodgy…
I didn’t do my due diligence on this one. Very dodgy ordering site, unless you are extremely careful, you will end up with an order for twice what you want, and a monthly subscription ( what for? - physio advice 🤨) I cancelled my credit card as soon as it processed my order. No way of editing the order, and the price being way higher due to the currency used being USD not AUD, which is not clearly obvious. Please look at other reviews on trustpilot that have slightly different names - EMSensemassage is one I think. I really thought I had been totally scammed, and never expected to receive the goods, but lo and behold they turned up (albeit twice as many items as I actually wanted). Fortunately, I was able to give one pair to my brother, who is also having foot trouble. They seem to be well made and do the job as described, I doubt whether they will offer a permanent solution, but they feel comforting to wear. I get about 2 or 3 uses out of a charge - if you use them for about 15mins, but how long the units will last is anyone’s guess. Still really glad I cancelled my card, who wants a company like this handling their credit card details, I feel they are only just skating on the right side of legal. If they want to be legit, they should have a redesigned web site and they may do quite well without misleading customers into doubling up orders and paying for other items they don’t want. Update - they sent their usual "blah blah blah" after I posted this review. I won't be indulging in a roundabout of emails with this company, life is too short. It is proof no person reads them, as my complaint is not about "finding my order". Please BEWARE.