I was very disappointed with my stay…
I was very disappointed with my stay because the Wi-Fi did not work the entire time. I reported the issue and was told the internet company would be contacted. I eventually received a call back saying the issue had been fixed, only to find out that it still was not working. I contacted them again and was told they would reach back out to the internet company, but the issue was never resolved during my stay. I also had children with me who depended on the Wi-Fi for their devices and entertainment, so this was a major inconvenience. No hotspot or alternative solution was offered. When you pay your money for a vacation stay, you expect the advertised amenities to be available, or at the very least, for a genuine effort to be made to resolve the problem. Unfortunately, it felt like my concerns were not taken seriously, and I’m very unhappy with how the situation was handled.