I booked for the first time at the…
I booked for the first time at the Hilton Del Mar. When we walked into the lobby to check in hotel guests were already complaining about lack of pool lounges, not occupied initially but only to have 7 lounge chairs total for that size of a hotel and to offer resort pass. We went to look and it was packed even people sitting on the cement. We asked the lobby for a refund and they told us to contact resort pass. Resort pass sent us back to the hotel. We will see if I get a refund due to false advertising of the pool amenities.