Awful hosting service
If i could give gravel host zero stars i would, but it's not possible. I am writing this review because my experience with GravelHost has been extremely frustrating from beginning to end. I had difficulties joining the service, and now I am having an equally difficult time leaving it. I contacted GravelHost specifically to ask them to delete my account and stop sending me invoices. I have sent two messages about this and also contacted their staff through Discord, which appears to be their main customer support channel. Despite all of this, my account has not been deleted, my subscription is still showing as pending, and I am still receiving invoices. What makes this even more frustrating is that I have repeatedly tried to resolve this directly with them. I am not asking for anything complicated. I simply want my account deleted and the invoices to stop. Instead, my requests have remained unresolved, while I continue to deal with the consequences. My previous Trustpilot review was also taken offline after it was flagged for allegedly containing promotional content. Trustpilot specifically told me that my review violated its guidelines because it supposedly contained advertising or promotional content. However, my previous review was simply describing my experience with GravelHost. It did not contain advertising, promotional links, incentives, or an attempt to promote anything. I am therefore still trying to have my review remain visible on Trustpilot after it was removed. I find this especially concerning because Trustpilot itself is currently displaying a warning on GravelHost's profile regarding potentially misleading use of Trustpilot content. I cannot determine exactly why individual reviews become unavailable, but I have noticed that negative reviews can disappear, which makes me concerned about how customer experiences are being represented. I am not writing this review to attack anyone. I am writing it because I genuinely want other customers to know what happened to me. I tried to resolve everything directly and gave GravelHost multiple opportunities to fix the situation. I am still waiting for my account to be deleted and for the invoices to stop. This has been an exhausting and disappointing experience. Based on my experience with the service, customer support, cancellation process, and the difficulty I have had getting this simple issue resolved, I would not recommend GravelHost.