Ultimately I had a great experience
Ultimately I had a great experience. What would have made the beginning of the journey better was to know the three filters were being shipped in tow separate shipments. When one filter showed up before the others I had thought a mistake was made. Then I noticed another shipment notification. I also want to thank your amazing team for sending me the tool i needed to remove the filters. Great job by all your team. If possible maybe your automated shipping notification could be upgraded to determin/communicate split shipping. Thanks for the support