She did a VERY GOOD JOB
She did a VERY GOOD JOB! She was excellent. I had been trying to get my meds renewed since Monday Aug3. I have called, chatted every single day. Sometimes twice a day and was even promised a supervisor would call me. Everyone blew me off. But Lupe got me the right form, she was knowledgeable and so very compassionate. She even said if we get disconnected I will call you back. No one does that. She went ABOVE AND BEYOND TO GET MY PRESCRIPTION FILLED. She deserves a shout out!!! Job well done. Kim Hinch