Four months, no dog seat, no refund—and useless “shipping protection”
I wish I had read these reviews before giving FunnyFuzzy my money. I ordered a dog car seat on April 28, 2026, and paid $67.59, including an extra charge for “shipping protection.” It was supposed to arrive by June 26. It is now August 10. I have no dog seat and no refund. Their tracking is a ridiculous, contradictory mess. It showed a FedEx delivery exception in June, then later went backward and said only that shipping information had been received and the package was “ready for pickup.” Apparently my package can travel backward through the shipping process, but it cannot travel to my house. I contacted FunnyFuzzy and received a cute automated email with paw-print language and a ticket number—but no actual help. My refund request was ignored. The company happily charged me for shipping protection, yet getting them to honor that protection has been impossible. FunnyFuzzy has had my money since April. I have received nothing but confusing tracking information, canned responses, and silence. I strongly recommend shopping somewhere else. I will update this review if they finally issue the full refund they owe me.