Feedback
I would like to give some feedback about the app. First of all, it is much too slow. I expected the conversation to happen in real time, like it was shown in the Instagram advertisement. Instead, I have to press the send button every time, and then the app takes quite a long time to process my message. Sometimes it even stops responding properly. It sends a text response instead of continuing the conversation, and sometimes I have to press the microphone button again just to get the next response. Overall, the app feels quite slow and glitchy, which makes the conversation tiring and not very natural. Also, I was assessed as B1 level, but the lessons started at a very basic and primitive level that is not interesting or useful for me. I expected the app to adapt to my actual level much better. To be honest, I am not very satisfied with the experience so far, and I am not yet sure that I will continue using the subscription. I expected something much closer to the real-time conversation experience shown in the Instagram advertisement. I would also like to mention a few things about the conversation flow. It is very inconvenient that after every question the app asks me if I am ready for the next question or requires me to give permission to continue. Why doesn’t it simply continue the conversation naturally? In a real conversation, you don’t have to confirm after every single question that you are ready for the next one. This makes the whole experience feel slow, artificial and unnecessarily complicated. Also, the tutor uses my name in almost every sentence. At first it was fine, but after a while it becomes really annoying and unnatural. There is no need to address me by my name in almost every sentence. I also don’t understand why I constantly have to confirm that I’m ready for the next question. It interrupts the flow of the conversation instead of making it feel like a real dialogue. Overall, I expected a much more natural, smooth and interactive experience, especially considering what was shown in the Instagram advertisement. Right now, the conversation feels too slow, repetitive and robotic, and I’m honestly not sure that I will continue using the subscription.
