TSUN INDIA zero technical support and zero warranty assistance
In INDIA I bought Tsun TSOL-MS3000 Tsun Microinverter, it had 2 issues. - 2 panels were not working - wifi was not connecting I talked to technical support for 3 days, they didn't solved problems instead they become more and more angry when I ask when will it be fixed. Furthermore me Shukla from technical team made changes on inverter settings. Previously 2 panels were not working but now all 6 panels were not generating electricity. Finally I said send a technical and replace inverter. Technical support MR Shukla said we don't have technicans just replace it from seller. TSUN INDIA whatsapp message came just after that and asked where you bought this inverter from. I replied AMAZON India. He said AMAZON INDIA is not our authorised seller so we won't provide you any technical support or warranty. I shared taxed invoice of inverter. He said we will not help you. Another day I refunded TSUN microinverter on AMAZON INDIA. I wanted to give 0 stars review.