Dress never arrived
I ordered a dress online on 06/25/2026 and added the insurance. The package came through the Chicago Distribution Center on 07/13/2026. The tracking number states the package was delivered to my address, but it never arrived; plus, my phone number was incorrect on the order. I emailed their customer service about the issue, and they said they would reship the dress. The dress has not been reshipped, and I have not received a refund.