No news of my order 4 months later...
I ordered a keycap set in may... and still haven't received it to this day. I contacted customer service and they said the delivery would be delayed a little due to factory issues. The website says the sets "in stock" should be received in a month or so, I am in august and still have no idea if I will receive this set one day. Of course, the set in question is still said "in stock" on the website. The customer service was kind, but didn't really give me any answer about when I will receive the set, or even if I eventually will one day... I am truly sad about it because I did my whole setup around those keycaps, and even received pre-orders of some stuff for it before even having this keycap order being sent. A friend of mine also ordered a set here, and while they have received their order on time, there was several missing keycaps (like 15 or something, which is a lot...) and now the customer service doesnt answer her even though she sent multiple emails.