Return Process is Terrible
I returned a battery charger that I had bought in error. The charger was unused. After a very lenghly and detailed return process the charger was recieved by their warehouse on 7-6-26. It is now 8-12-26 and Litime says thier warehouse is too busy to process refund and I should just patiently wait. Also the product was supposed to have "free returns" but Litime charged a fee of $20. Now I am beginning to wonder if I will ever recieve a refund. I am happy with the batteries and charger I have purchased from Litime in the past but you better hope you dont have to return anything.