Blue Apron is a mess now
Blue Apron is a mess now. I have been a customer for over a decade. They have always been good. If there were ever any issues such as missing ingredients, I could call and speak to a person immediately for resolution. This week's box arrived with half the ingredients missing. I've been calling support for two days during normal business hours and all I get is a message saying "phones are down". I tried their AI chat bot. That was useless. They said they would put me in touch with a human, but that was hours ago. I tried online form submission. I received an email saying they got my form but who knows when they'll respond to that. I can't get any assistance at all