Beware! Customer Service is Non-Responsive
I signed up and was charged, but no account was created. Customer service required me to provide my credit card again despite seeing the charge, and said the issue was “escalated.” 24 hours later, they still can’t find my account or explain what’s happening. We’re approaching a full week and I can not get anyone to respond to my emails, their chat, and no one will answer the phone. Regarding your response - It's verbose and empty. It doesn't solve any problems or offer a solution. In order for my review to remain you asked that I provide, through Trustpilot, my name, email and phone number. I did. You have not used this information to communicate with me. The promise of a 48hr solution is now going on 5 days with no solution.