Wig cap so small and flat.
I bought my first human hair wig; I saved up for months and was eagerly waiting to wear it to an event. I ordered the standard "M" size they offer, and my head matches the measurements listed on their site, yet the wig cap is so small it wouldn't even fit a baby's head. I tried contacting them via email to arrange an exchange, but they haven't responded. I was so frustrated that I tried solutions I saw online—like cutting parts of the wig to make it fit—but even after cutting into the sides, it wouldn't go onto my head no matter how hard I tried. I could tell it was too small the moment it arrived because the cap lacks depth; it’s completely flat. It’s so frustrating—I’ve wasted all my money and will have to throw the wig away because there isn't a head in existence that it would fit.