Never received packages
Had two different packages arriving on the same day. Packages were already delayed than the expected 5-7 business day shipping. Received a text message from their shipping company, Veho, that my packages were delivered. The packages were delivered to the wrong address, which I have picture confirmation, and the delivery service even confirmed that the packages were delivered to the wrong location. When I reached out to Cuts Customer Service, they were not helpful and would not provide me a refund. I emailed back and forth with their team, more than 13 emails exchanged, yet they will not take accountability for the incorrect delivery. Do not recommend this company due to their lack of professionalism and accountability.