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Don Smith

美国

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LawnStarter

Paid for Unfinished Service

Every year I'm "assigned" a so called service "professional". The first 3 were okay, then I get assigned another pair. First day the guy is yelling and cursing at the other guy in my yard. I gave them the benefit of the doubt because they seemed to do a decent job. I used lawnstarter for a quote to cut some trees down and it assigned me to him again. It was overpriced, but I still wanted a quote for overgrown brush in the backyard. He recommended to talk in person about the quote, he quoted me $70. I agreed, and actually paid $100 in cash to ensure a quality job upon completion. Due to Lawn Starter stupid 5 day policy, I cannot report or review their crappy job. They ran out of weed eater string, said they'd be right back, and never returned. I had been giving him a chance to make it right throughout those 5 days. My backyard is still not finished. You know who you are, congrats on making an extra $30 on my expense.Don't ever text about irrelevant questions or stop by my property un-announced ever again. Good riddance. Lawnstarter needs to change their 5 day policy. I have a paper trail proving all of this but every representative just re-states your stupid policy. Account deleted and never again will I use or recommend your crappy business.

2026-08-14