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Burnbox

Stay away from this company!

Order takes weeks to arrive and the shipment tracking and customer service are practically useless. You can easily do your own version using fiber, zero calorie electrolyte mix, and bone broth. I went to the website after receiving my first box weeks after ordering and canceled subscription. Received 2 emails confirming. This week out of nowhere I receive charges from them in my card and a notice they’re shipping to me. I immediately contact customer service and include the emails from months prior saying my subscription is canceled. They reply that it was only for their online/app program and not products. Fascinating bc the two emails simply say subscription canceled. No they won’t stop this order shipping and are billing me and to go to the website and cancel. Days later tracking status is the shipper still hasn’t received anything from them. So they really could have canceled and refunded since it’s now a week and nothing has shipped. Guess it’s time to show everything and talk to my lawyer.

2026-08-15