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Em B

英国

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JJ's House

I would strongly advise against ordering

I would strongly advise against ordering from JJ’s House, especially if you are on a timeline for a wedding. Unreliable Shipping I ordered a set of bridesmaid dresses, and the site originally stated they would take a month to arrive. Two days before the end of my delivery window, the items hadn't even shipped yet. I had to follow up with customer service twice just to get them to dispatch my order. Once shipped, they took another week to arrive. If you plan to order from them, I suggest giving yourself at least a 6-month buffer. Nightmare Return Process Returning the dresses was an absolute nightmare. The tracking information showed my package sitting at the local depot for 3 days because JJ’s House’s warehouse simply wasn't accepting deliveries. Once the warehouse finally received it, 10 days passed without a single update or acknowledgment that my return was being processed. Even after customer service claimed it was marked as a "priority" 4 days ago, I still haven't received any follow-up or confirmation or my money back!! Awful experience from start to finish. Do not shop here!

2026-08-15