Poor experience
I booked an appointment, for my son, on Saturday and I was first impressed with the prompt appointment time, but the provider sent me a message a few minutes before the appointment stating they’re not able to help us. No response for an hour after that when I asked about canceling the appointment. Luckily I joined the appointment virtually and sat in an empty “room” for 20+ minutes and then the platform said “leave the room and we’ll refund since the provider didn’t show up”. Just wasn’t a great experience. Sesame isn’t worth the cost savings.