Watch is not as described and no communication from seller
The watch appears to be in new condition, although the warranty card is dated from 2021 (I purchased it in 2026), but there is a small piece of dirt or something on the dial itself (under the crystal) and I never received a reply when I emailed Ippo Japan Watch about what to do to resolve this. I was also charged an extra fee upon delivery, as the package was addressed to a parcel locker, and FedEx did not hand the package over to auspost when they should have, so it cost me $10 extra, which is not much, but just the cherry on top of my disappointment. Apart from the issues I mentioned, I am happy with the watch, though I'm hesitant to wear it, because as it is 5 years old it is due for a service and now I will have to have it serviced. Edit: I have written a new email as you suggested, but I have not received a reply to that one, either, so I'm changing my review to 1 star.
