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Dan O

美国

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Pro Putt Systems

Putting green turning white in spots in…

Putting green turning white in spots in less than 18 months. Brian and I had a very in depth conversation about the unit being outdoors at all time and I was assured it would hold up with a 10 year warranty. Well here we are just 18 months into the warranty and the putting green is turning a white color in spots. Brian has given me excuse after excuse about why this "could" be happening, I am not sure he even believes me, but nothing concrete about what they are going to do about it. I have sent photo after photo and it seems they are not going to honor their warranty, which means I will need to go back to my credit card company for purchase warranty purposes but I wanted to write this review as I feel the customer service part of Pro Putt is less than par

2026-08-17