I bought a pre-owned watch from…
I bought a pre-owned watch from WatchDives. The watch arrived and it was not what I expected. It had a lot of wear and damage and evidently someone had trying to file or grind the case and in doing so ruined it. I contacted Customer Service who immediately answered and kindly helped me with the issue. Every single person I communicated with was very friendly and helpful, no problems in getting refunded and resolve the issue.