Jason at ŌURA is elite 🙌
I’ve been an ŌURA user for 2 years now, and my Gen 3 charger was no longer functional. After reaching out to the ŌURA Member Care Team, I was gifted an upgrade to the Gen 4, since the Gen 3 is no longer produced. I wasn’t expecting an upgrade at all, but I’m very thankful. I received my Gen 4 within two days and have been enjoying it. Thanks, ŌURA!