Think twice
I was 5 days into my automatic renewal when I decided to cancel my subscription. The cancellation process was easy. However, they did automatically charge my card for the $596 (3 month) subscription. Despite the fact that I did not request a medication renewal or use any counseling services during those five days, they refused to give me even a prorated refund. While I admit that I should have canceled before the renewal date so my card wouldn’t be charged, I still feel that $596 for 5 days of a subscription is outrageous. Update—I have not heard from the company since their response below to my review.