An absolutely terrible company!
An absolutely terrible company! Please do not order from them. They have delayed our order multiple times and our order was deleted from our account. When we called, they said the product was out of stock. We requested a cancellation and refund as we could not trust them at this point. They offered a 15 % discount if we continued with the order assuring us that it would be in production in a few days. We foolishly took the offer but a week passed and still no order had been processed. We called multiple times and sent emails to cancel only to be met with additional suggestions that we could switch to a new "upgraded" fabric for no extra charge. We have continued to say no and request a refund. So far this has not been successful. Their call center is in India and you cannot talk directly with someone from the cancellation team. Multiple times when calling they have hung up on me. This company is struggling with products and inventory and instead of fixing the issue they are taking their customer's money and making promises they cant keep. Don't be fooled by them. They will be reported to the BBB. Hopefully they will be put out of business.