Great customer service
Great customer service I had an electrical issue with my bike where the motor was cutting out. After sending a few pics of key components the issue was quickly ID'd and the exact part info was sent with clear instructions on what to look for in the options menu to make sure i got the right thing the first time. Love my Aventon, and despite the issue, it's been a reliable commuter for me for the past 6+ years. Great value, and was so great to ride again after my bike problem was solved!