Think twice before using this service...
On the day of my last refill request, I reached out to confirm dosage increase and to cancel my service. That was nearly 2 weeks before the auto renewal. Even though I requested services to stop, I was charged $896 anyway. I have been contacting them via chat since yesterday and I continue to get the same auto generated responses that I agreed to terms and conditions. Yes, I did agree, BUT I also followed the terms and agreements by requesting cancelation early. I can't seem to get someone to speak with that gives more than auto responses. I just want to speak with an actual person to explain that I did cancel and was charged anyway. I was going to continue my service at a later date, but there is NO WAY I do that now with this horrible service. It was great until this. Incredibly disappointed.