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Elaine Smith

英国

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JJ's House

Delivery was fine but absolutely no…

Delivery was fine but absolutely no customer service. I bought a dress for £50 and only wore it once. I washed it as per the instructions so a hand wash as it was a delicate material and the material on one side look like little pulls. Tried emailing the company 3 times and no response. Very disappointed as some of their dresses are stunning buy it has put me off purchasing from them ever again. Appreciate your reply but I ordered it for a wedding on 8th August so obviously it wouldn't be returned within the timeframe as I hadn't worn it. I wore it once that is it

2026-08-20