I would write negative star if I could
I would write negative star if I could! DO NOT GO WITH THIS COMPANY! The letter I received had inaccurate information regarding the laws that protect ESA animals and also did not contain the basic information needed to demonstrate my animals are ESA animals. This caused me to get a citation from my village and I had to get a lawyer to fight. I contacted the provider to ask her to redo the letter with the accurate information and she told me to zelle her money to her personal zelle to redo the letter. She did not redo the letter. I asked for a refund from Pettable and they said, their accounting system would not allow them to refund me. I paid for a service and all I got was frustration, disappointment, stress and anxiety about losing my animals, a citation and lawyer fees and they refused to just refund me my money. DO NOT TRUST Pettable, as they clearly DO NOT vette their providers.