I was disappointed with my experience…
I was disappointed with my experience with Clever Real Estate. I initially submitted my information because I was trying to understand what cash-offer options might be available for my home. Instead of receiving an actual offer or estimate online, I received a phone call from an agent who asked many of the same questions again. During the conversation, I explained that I had a much better experience with Opendoor because they provided me with an actual preliminary dollar estimate before requiring a lengthy sales conversation. The Clever representative told me that a cash offer would likely be lower. I responded that before deciding whether an offer is low or high, we first need to establish what the property is actually worth. He then told me that he had three offers available for my property, but he never told me what any of those offers were. When I continued asking questions about the numbers and how the process worked, he said, “I don’t like the way this conversation is going,” and ended the call. I understand that companies have different business models, and I may have been direct in my questions, but I was simply trying to get clear information about the value of my home and the actual offers being presented. If three offers existed, I would have expected to hear the numbers and then decide for myself whether they were worth considering. For me, the experience felt more like a lead-generation and sales process than the straightforward cash-offer process I was expecting.
