I have had the same email account for…
I have had the same email account for over 20 years. Out of the blue I was no longer able to access the account, either via PC or my smart phone. Tried various ways to reset the password and I could tell that the phone number to be used to verify who I was, was no phone number I had ever had. After well over a week I finally got an automated email that said that they were dealing with unprecedented volumes and it would take 5 to 7 business days. Now, two weeks later still no response. I just want my info out of this account and delete the damn email account. Can you sense the frustration? It's been nearly a month!!!