Very satisfactory live support/customer service
If you’re fluent in English, I highly recommend the live chat support. However, for complicated issues, you should insist on speaking with a human representative right away. My problem: My lifetime license for Luminar Neo was no longer linked to my Skylum account. Using my email address and the receipt from the Apple Store, the cause was quickly identified. Both representatives were very friendly and knowledgeable. I’ll post a review of the software itself at a later date.