I love the trendy clothes, Customer service is non existent.
I love the trendiness of Akira’s clothes; however, the sizing inconsistencies are frustrating. I also don’t like that there is no customer service phone number where you can speak to a live person and resolve an issue. Lastly, the $10 return fee feels outdated and low-budget. Akira has been around long enough, and the prices have enough markup, that providing strong customer service should be a priority.